Returns and Sendings1. Rights of the buyer and refund policy ViPtronicK no guarantee to its customers the availability and delivery time of the products offered on its website except for products which are specifically cite a specific guarantee. The catalog shown is merely indicative and that manufacturers or retailers do not report in advance of inventory or guarantee delivery times. This situation prevents the possibility of ViPtronicK accurately inform their customers about product availability as well as to guarantee a delivery time given that in any case, depend on how long it takes the manufacturer or distributor to supply the product. So however the catalog will show those goods which are not reliably available when it is established. ViPtronicK guarantees its customers the option to cancel your order at any time and at no cost if the cancellation is communicated before the order has been made available to the carrier for shipment.
Offering the highest quality and best guarantee is our commitment. The customer will have seven days from receipt of the order to terminate the contract and make the return of the product purchased, according to art. 44 of the Law 7 / 1996 of January 15 Management Retail amended by Law 47/2002 of 19 diciembre.El client to communicate ViPtronicK deadline, and by any means allowed by law, their desire to exercise the right to terminate the contract. The order must be handed back along with the delivery and where appropriate invoice issued in ViPtronicK, running the client with the cost of returning.
The customer can return any item that has bought into ViPtronicK long as the products have not been opened or used and retain their original packaging or seal, except for cases of defective goods.
Customers should open and review of the dealer in front of the Agency of Transportation for its package and check the seals and packaging to verify that the material has not suffered damage and the content is correct. Case of observing any impact on the receipt of the shipment, it should noted on the delivery of the carrier, return the package and immediately notify ViPtronicK within 24 hours. ViPtronicK not admit any claim that does not meet the above rules.
In these cases, ViPtronicK, return the money for the purchase through a credit to your credit card through a bank transfer to the account specified by the customer or credited to his personal account. If a product other than that requested by the customer outside of ViPtronicK delivered by mistake, he will be removed and you will get the right product at no additional charge to the buyer. The satellite receivers we market have been designed by manufacturers for exclusive use of free channels. ViPtronicK not responsible for any anomaly caused by variations in software (manipulation) of receipt or any other cause internal content, and so on., With rights reserved domain by various digital platforms in the market, so ViPtronicK only ensures failure in the radio receiver. For any incident related to the return of items from the shop can contact our Customer Service Department via email: admin@viptronick.com
2. Customer Obligations The client undertakes ViPtronicK at all times to provide truthful information about the data requested in the registration forms of user or realization of the order, and keep them updated at all times.
The customer agrees to accept all the terms and conditions contained in the General Conditions of Employment understanding that will pick the best service possible for the type of activity that develops ViPtronicK.
The customer agrees to allow the delivery of the order requested by providing a delivery address in which the order can be delivered within the requested time regular delivery of goods (Monday to Friday from 10:00 to 13:30 and 16: 00 to 18:00). In case of default by the client of this obligation, ViPtronicK will not take any responsibility for the delay or inability to deliver the order requested by the customer.
3. All guarantees are given the best information possible and as the process and implementation of our products, but that does not preclude the buyer to own expertise. Only complaints will be met within eight days of receipt of goods or hidden defects after their detection, if made within eight days after receiving the goods, or hidden faults after the discovery. The shortages in the funcionaildad of the articles, due to the limits of conception of them, are also excluded from the coverage of this guarantee. The claims for possible incidents as the product is delivered damaged, broken, wrong, or any other cause that could claim, by email at: envios@viptronick.com undertakes to deliver another product to the customer in perfect condition, as soon as we receive the defective product. The defective goods can be returned to our prior approval. Refunds will be sent to our customer s home and office. Forwarding and customer will be replaced free of charge.
Shipping and Returns Claims can be sent only by Seura standart 24h/48h service (not 10 or seur 13.30) a carriage forward, (Canary = POST) to the following address:
